Confidentiality

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We take your confidentiality seriously. We will not share identifiable information about you with anyone without your permission unless we are legally required to do so, or if we believe that you or another person is in danger.

 

 

Suicide Crisis Intervention

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We are not a crisis service. We are not mental health professionals and will always signpost individuals to obtain professional support when they are experiencing thoughts of suicide. In doing this we will provide individuals with the details on our ‘Emergency Help in a Crisis’ card. These details can also be found on our Signposting Page.

 

If immediate or imminent harm or suicidal behaviour is expressed, Sunflowers will implement our ‘Safety First’ principle. We will directly ask if the individual can confirm they are able to stay safe. This information will then be passed on as an emergency referral to either the emergency services of Suicide Crisis.

 

 

Disclaimer

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Sunflowers Suicide Support are a Charity registered in the United Kingdom with Charity Objects to provide services throughout England. Sunflowers operate as an independent entity and are not in partnership or affiliation with any other organisations or projects.  At present, we have no projects currently in place outside of Gloucestershire and cannot be held liable for any similar projects or any project using a similar name.

 

 

Feedback & Complaints

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Sunflowers Suicide Support aims to provide high quality services which meet your needs. We believe listening to others is essential and helps up build, develop and improve our services. Your feedback is very important to us.

 

You can give your feedback by:

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• Talking face to face with a member of staff or the service facilitator.

• If you would prefer not to speak to the team directly, you can email: info@sunflowerssuicidesupport.org.uk

• Or you can call our office on 01453 826990

 

If you would have experienced a problem with one of our groups or services then please and would like make a complaint.

Please click here to view our Complaints Procedure.